Returns and refunds
Returns and refunds
* 1 will exchange the size and color of this product, and will not accept exchanges with other products. If there is no stock, we may instruct you to refund.
* 2 Reserved items cannot be returned.
* 3 Sales items cannot be returned.
* 4 defective products or wrong products can be replaced.
1. Please contact us within 14 working days after delivery to find out the return policy.
2. Please return the product according to the method given when contacting us.
3. Do not damage the label or packaging.
4. If there is a defect or a product different from your order, you can return the delivered product.
5. If you want to return the product, for example, the product image is different, the size is not suitable or the order is wrong, please contact us within 3 working days after the delivery date. (After confirmation upon arrival, we will not
Accept products that are clearly judged to have a feeling of use. 6. In order to facilitate the store, the return shipping cost will be borne by us. In the case of customer convenience, the return shipping cost will be borne by the customer.
・The refund amount is the actual amount other than transportation and handling.
・For coupons and various promotions, the discount amount will be reduced accordingly.
- Therefore, the refund amount is the actual amount after deducting the discount amount.
・If the goods received at the time of return are cash on delivery, the shipping cost will be deducted accordingly.
7. At most, only one shipping charge (including return) will be charged to the customer. Consumers are not charged a return fee.