Once an order has been processed and shipped, a tracking number will be emailed to all orders.

We recommend using https://www.17track.net/en to track your order. The most reliable and latest all-in-one package tracking website.


As a recipient, it is your responsibility to track your order and, if necessary, submit the necessary requirements to a customs or courier. If you submit the necessary requirements or notice to the courier, the refund or exchange cannot be processed free of charge and you may need to reorder.

Local customs may require additional documentation and time to clear up your package.

Orders are delivered either by a local post office or a courier. Depending on where you live, most orders are delivered by local postal service, so you will receive your package via regular mail. If you are not at home at the time of delivery, the postal service will leave a notification card to let you know the delivery method and location.

Cancel / Change

If you need to change or cancel your order, please contact us immediately. Process and ship orders quickly (fast!). Once the order is processed in the warehouse, no changes can be made.

Please note that orders that have already been packed or shipped cannot be canceled.